Privacy Policy

Business Name: Mintt Bookkeeping
ABN: 77 609 164 424
Effective from: 1 August 2026

1. Introduction

Mintt Bookkeeping ("we", "our", "us") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, make an enquiry or engage us to provide bookkeeping and BAS services.

 We handle personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), where applicable.

2. The Information We Collect

Depending on the services we provide, we may collect personal information including:

  • Name and contact details

  • Business name and ABN

  • Postal and email address

  • Telephone number

  • Date of birth (where required)

  • Tax File Number or other government identifiers where authorised or required by law

  • Banking information

  • Payroll and employee information where required

  • Financial and accounting records

  • Information stored within your accounting software

  • Information contained in emails, forms and correspondence

  • Other information reasonably required to provide our bookkeeping and BAS services

3. How We Collect Information

We collect personal information when you:

  • Contact us by phone or email.

  • Complete a contact or enquiry form on our website.

  • Complete our new client enquiry form.

  • Engage our bookkeeping services.

  • Provide information through cloud accounting software or other business systems authorised by you.

  • Authorise us to access your records.

  • Communicate with us during the course of our engagement.

4. Why We Collect Your Information

We collect your personal information to:

  • Provide bookkeeping and BAS services.

  • Prepare and lodge BAS or IAS (where authorised).

  • Process payroll services.

  • Communicate with you.

  • Maintain client records.

  • Meet our legal and professional obligations.

  • Improve our services.

  • Respond to enquiries.

5. Accuracy of Information

We rely on the information provided by you to deliver our services. You are responsible for ensuring that the personal and business information you provide is accurate, complete and up to date. We are not responsible for any consequences arising from inaccurate or incomplete information supplied to us.

6. Third-Party Service Providers

We use trusted third-party service providers to assist in delivering our services, including website hosting, cloud software, email services and other business systems. These providers may have access to personal information only to the extent necessary for them to perform services on our behalf. While we take reasonable care in selecting reputable service providers, we are not responsible for the privacy or security practices of third-party services. We encourage you to review their privacy policies where appropriate.

7. Electronic Communications

By communicating with us electronically, you acknowledge that information transmitted via email or other electronic means may not always be secure. While we take reasonable precautions to protect your information, you accept the risks associated with electronic communication where those risks are beyond our reasonable control.

8. Disclosure of Information

We will only disclose your personal information where authorised by you, required by law or reasonably necessary to provide our services.

  • This may include disclosure to:

  • The Australian Taxation Office (where authorised).

  • Your accountant or nominated adviser.

  • Cloud software providers.

  • Professional advisers.

  • Government agencies where legally required.

We do not sell, rent or trade your personal information to third parties.

Some of the third-party service providers we use may store or process personal information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers maintain appropriate privacy and security standards. For more information about how your personal information is handled, we encourage you to review the privacy policies of those providers.

9. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

  • Personal information may be stored:

  • electronically on password-protected devices.

  • within secure cloud-based software and document storage systems.

  • within cloud accounting software.

  • in hard copy where required for business or legal purposes.

We use reasonable administrative, physical and technical safeguards to protect the information we hold. While we take reasonable precautions to protect your information, no method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

10. Cookies and Website Analytics

Our website may use cookies and website analytics tools to improve website functionality, enhance your browsing experience and help us understand how visitors use our website.

Information collected through cookies and analytics is generally aggregated and does not personally identify you.

You can choose to disable cookies through your web browser settings; however, some parts of our website may not function as intended.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Accessing or Correcting Your Information

You may request access to the personal information we hold about you or request corrections if the information is inaccurate. Requests should be made in writing using the contact details below.

We may need to verify your identity before providing access to your personal information.

13. Retention of Information

We retain client records for the period required by law, our professional obligations and legitimate business purposes. When information is no longer required, it will be securely deleted or destroyed where appropriate. We may retain certain information for longer where required or permitted by law.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

15. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us on info@minttbookkeeping.com.au

16. Data Breaches

If we become aware of a data breach involving your personal information, we will investigate the incident promptly. Where required under the Privacy Act 1988 (Cth), we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) where the breach is likely to result in serious harm.

17. Complaints

If you believe your privacy has been breached, or you have concerns about how we have handled your personal information, please contact us in writing so we have the opportunity to investigate and respond. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).